Shipping Policy
Shipping Policy
Last updated: June 2026
Thank you for visiting our store. Please review our shipping policy below to understand how and when your orders will be delivered.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been shipped.
2. Domestic Shipping
We offer the following domestic shipping options:
- Standard Shipping: 5–10 business days. Rates calculated at checkout.
- Expedited Shipping: 2–5 business days. Rates calculated at checkout.
- Express Shipping: 1–2 business days. Rates calculated at checkout.
Free standard shipping is available on orders over a minimum threshold as displayed on our website at checkout.
3. International Shipping
We ship to selected countries worldwide. International shipping times typically take 7–21 business days. International customers are responsible for all duties, import taxes, and customs fees.
4. Shipment Tracking
Once your order has been shipped, you will receive an email with a tracking number. Please allow up to 24 hours for tracking information to be updated.
5. Delivery Issues
We are not responsible for delays caused by shipping carriers, customs clearance, or circumstances beyond our control. If your package is marked as delivered but you have not received it, please check with neighbors and your local post office before contacting us.
6. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.
7. Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
8. Contact Us
If you have any questions about your shipment or our shipping policy, please contact our customer support team through the contact information provided on our website.